211

211 call specialist taking a call

GET CONNECTED. GET HELP.

Every day people in our community are facing issues that, if left unsolved, can lead to a downward spiral. 211 is our way of connecting people in need to resources as quickly and as efficiently as possible. 

211 logo211 is an easy-to-remember phone number that links people in need to relevant information. When you call 211 you will speak with a trained information and referral specialist who will help you navigate the complex maze of human services. By maintaining an accurate database of public and community-based resources, 211 is able to connect you to basic services - 24 hours a day, seven days a week, and even during a disaster.

Additionally, you can use the online service directory for resources near you. 

infographic journey of how 211 system works

Benefits of 211

211 is a single access point for every day needs and in times of crisis.

  • Food, shelter & clothing
  • Opioid Abuse
  • Abuse/Neglect prevention & protection
  • Rent/Utility/Financial assistance
  • Crisis Intervention services 
  • Job training
  • Transportation assistance
  • Educational programs
  • Home health care
  • Congregate meals for the elderly
  • Homemaker services
  • Quality childcare
  • Family resource centers
  • Volunteer opportunities 
  • And much more...

WHEN YOU CALL 211, WHERE ARE CALLS DIRECTED?

211 calls are answered by trained information and referral specialists that find resources in your specific geographic area.

  • 24/7/365
  • Callers have access to multilingual services as well as information for the hearing impaired
  • 211 maintains a computerized Service Directory of resources and services statewide
  • Contains non-profit agencies, faith-based organizations and government services